Frequently Asked Questions

Boarding rates are per day. You are charged for the first day of boarding regardless of the time you drop off and for the last day of boarding. Boarding is $30 per day, per dog. Sibling discount $20 per additional dog, only if they are sharing a kennel.

Setting our rates to by the day rather than by the night helps us to be able to not have set drop off and pick up times. We found that the majority of our customers need to drop off in the morning and pick up in the afternoon. We do realize this is not always the case but this is what the works best for the majority of our customers and what works best for us as a small family run business.

We accept cash, card, check or Venmo. Payments are due at drop off. You will be responsible for paying for the full reservation you made. There will be no refund for early departure.

We request a 48-hour notice for cancellations. During busy times our kennels stay full and we usually end up with a waitlist. Please let us know ASAP if you will need to cancel so we will be able to fill the spot with someone who actually needs us.

We offer a 10% discount for military and first responders. 

Sibling discount $10 off for each additional dog only if they are sharing a kennel.

It is required that you schedule an appointment for drop off and pick up. Appointments can be made Monday – Friday 7am – 5pm. Saturday and Sunday 1pm –4pm. 

It is important that you keep your appointment time or let us know if you will be early or late as we have a small waiting area and line up drop off and pick up times to where we only have one family in our waiting area at a time.

We offer late drop off/ pick up 7 days a week 6pm – 8pm, excluding holidays. A $10 fee will apply.

We provide beds, blankets, food/water bowls, toys, and treats (Milkbones). However, you are welcome to bring whatever you feel your pup(s) needs to feel most comfortable during their stay. We will not be responsible for lost or damaged items. You provide food to ensure your pup has a healthy and consistent diet while in our care.

Proof of Rabies, Distemper, and Bordetella vaccinations are required.

No. That is left up to you, if you want your dog to socialize while boarding we will we look at all the dogs we have in our care on any given day and attempt to find suitable playmates.

If you do not want your dog to socialize they do not have to we will let them out alone.